Melonex 60-Day Guarantee: Complete Return Instructions, Decoded
Opened and empty bottles qualify. Here is the exact process, the address, and the points where the maker's own pages disagree.
The policy in one paragraph
Melonex comes with a 60-day refund policy. If you are not satisfied, you email support within 60 days, send every bottle back (opened and empty ones count) to the return address, and the product price is refunded to your original card. You pay the return postage. The maker's pages describe the details slightly differently, so below we combine them and note where they disagree.
Step by step
Check the date
The checkout's return policy counts 60 days from the day the order was placed; the terms of service say 60 days of delivery. Use the order date, from your receipt email.
Email support
Write to [email protected] with "Refund Request" in the subject, your full name, the email you ordered with and your order ID. The order page also lists +1 (855) 889-3137; the bottle lists +1 (507) 448-8190.
Follow the reply
Support may confirm the address or give a reference. Keep the email.
Pack every bottle
All bottles from the order, full or empty, with the packing slip and a note giving your name, email and order ID.
Mail it, tracked
Send to 11870 62nd St N, Largo, FL 33773. Return postage is yours; keep the tracking number.
Wait for processing
The return policy quotes 5 to 10 days after the parcel arrives; the terms say 3 to 5 business days. Your bank may take several more days to show the credit.
Where the maker's pages disagree
| Point | Checkout return policy | Terms of service | Order page |
|---|---|---|---|
| Window starts | Order date | Delivery | Purchase date |
| Minimum use | None stated | None stated | "At least 30 days" |
| Processing time | 5-10 days after receipt | 3-5 business days | Not stated |
| Return shipping | Paid by buyer | Return bottles, even empty | Not stated |
When pages disagree, plan around the stricter reading: start counting from the order date and allow for the longer processing time.
What the refund does not cover
- Return postage.
- The $9.99 shipping on a 2-bottle order, and any shipping upgrade.
- Bottles you keep: the policy asks for all bottles back.
- Purchases from marketplaces or other sellers.
Tips for a smooth refund
- Set a calendar reminder for day 50 when you order.
- Keep the box, the packing slip and the receipt email together.
- Photograph what you send before sealing the parcel.
- If you hear nothing within two weeks of delivery to the return address, email again quoting your tracking number.
Ready to run a fair 60-day Melonex trial?
Orders finish on the maker's BuyGoods checkout. Keep a morning blood pressure log, and if the numbers do not move, email support before day 60: opened and empty bottles both qualify.